Latest News
AdhearsionConf Returns for 2012
We have some exciting news: Not only is AdhearsionConf back for 2012, but we also have a new location. And not just any ...
24 days ago
Adhearsion on The Changelog
Adam Stacoviak and Wynn Netherland have released a new episode of The Changelog featuring the Adhearsion Project. Ben La ...
3 months ago
Adhearsion 2.0: It’s ALIIIIVE!
What a rush! Today marks another milestone in the Adhearsion project: the release of Adhearsion 2.0. There has been a ...
3 months ago
Some Use Cases
IVRs With a comprehensive menu system, and the availability of data from many sources within the application logic, Adhearsion works very well for creating highly dynamic interactive voice response systems.Call Centre Automation Dynamic call routing, integration with databases and CRM software, screen-pops, call monitoring & flexible media routing. Adhearsion fits into a Call Centre stack perfectly, and has much lower operational costs than expensive proprietary solutions.Data Gathering Adhearsion's integration with many types of database, and its ability to dynamically perform output and input operations lends itself to gathering information from a caller for storage and later analysis, such as a survey.Voice 2.0 Modern voice applications do far more than those of the past and integrate with many other technologies. Adhearsion makes all of this possible with the wide range of tools available to a Ruby developer.Source: http://adhearsion.com/
Features
- Simple Ruby code
- Flexible CallControllers to handle calls
- High-level media handling constructs
- Simple interaction between calls
- Self-documenting configuration engine
- Support for plugins and other code reuse
- Integration with databases, web APIs, etc
- Event monitoring, async communication
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