Many Industry Models Are Being Challenged as Customers Continue to Adopt an Always-Connected Digital LifestyleSTAMFORD, Conn., January 4, 2012—
Gartner, Inc. has revealed its top predictions for IT organizations and users for 2012 and beyond. Analysts said that the predictions herald changes in control for IT organizations as budgets, technologies and costs become more fluid and distributed.
Gartner's annual Predicts research on industry trends titled "Top Industry Predicts 2012: Industries Face intensified Consumerization and Technology Disruption," features 15 strategic planning assumptions that CIOs, senior business executives and IT leaders should factor into their enterprise planning and strategy-setting initiatives. The report is available on the Gartner Predicts 2012 website,www.gartner.com/predicts.
"Many industry business models will be challenged through 2015 as customers continue to adopt an always-connected digital lifestyle and market competitors exploit emerging technologies to achieve business growth and success," said Kimberly Harris-Ferrante, vice president and distinguished analyst at Gartner.
"Cloud computing and social media will continue to provide industries with new avenues for effective customer communication and engagement, facilitating increased revenue and sustainable interaction with key customers," Ms. Harris-Ferrante said. "New technologies such as media tablets and advances in mobile will have a disruptive impact on many industries, requiring changes to existing processes and propelling business transformation."
For industry CIOs, senior business executives and IT leaders, navigating economic and market volatility will be a critical success factor in 2012 and beyond. With this year's industry predictions, Gartner analysts are highlighting the emerging trends that — once addressed — will better position industry leaders to align their business practices with the needs of customer and business partners. The top industry predictions include:
"In 2011, many industries globally had to cope with a stubbornly sluggish economy that challenged enterprises to balance the sometimes conflicting imperatives of maintaining costs control while enabling innovation," Ms. Harris-Ferrante said. "The market, economic, demographic and technological environments that industries will face in 2012 will require them to be nimble in their operations and enterprise practices. Being agile and adopting new business practices will be imperative for survival in 2012."
Additional information is in the Gartner Predicts Special Report that is available on Gartner's website at www.gartner.com/predicts. The Gartner Predicts Special Report includes links to more than 70 Predicts reports broken out by topics, industries and markets.
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Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner to clients in 12,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 5,000 associates, including 1,280 research analysts and consultants, and clients in 85 countries. For more information, www.gartner.com.